Back
Junior Technical Support Specialist (Studentski posao)
Farseer
Share
📍 Zagreb
🌐 Hibridno
🎓 Student job/Internship
💻 Technology & IT
💰 7 € / sat
Poslodavac
Miro Osmakčić
Farseer
Thank you for applying to Farseer! 🙌 We'll review your application and get back to you with with possible next steps.
Poruke PRIJAVI SE


Junior Technical Support Specialist (Studentski posao)
Farseer
Oglas
OPIS POZICIJE
We’re hiring a Junior Technical Support Specialist!

Farseer is a fast-growing startup building an enterprise software stack from first principles. We aim to become the underlying database and operating system for every business-critical app—from financial planning and analytics to accounting and beyond. Farseer empowers humans to build beautiful enterprise software with the help of AI.

Over the next decade, we’ll rebuild the enterprise nervous system. We’re starting with finance: a real-time, collaborative planning and reporting platform that turns finance teams from backward-looking number-crunchers into proactive strategists. Once that foundation is solid, the same AI-native core will extend to the rest of a company’s operational stack—reporting, supply chain management, manufacturing, procurement, revenue ops, you name it.

Our mission is to build enterprise software that people actually enjoy using. No more user-hostile screens or bloated workflows—just fast, intuitive tools that let humans focus on solving real business problems.

Still studying but hungry to learn? This is a chance to jump into the real world of tech and finance, while you’re still at university.

We’re looking for a Junior Technical Support Specialist who’s curious, organized, and not afraid to dive into the unknown. You don’t need to know everything—we’ll teach you what you don’t yet know. But you do need to bring sharp thinking, a love for problem-solving, and interest in both business and tech.

This role sits between product, implementation, and support—perfect for someone who’s into finance, data, software, or ideally, all three.

What you’ll do:
  • Help our customers and internal teams when something doesn’t work as expected
  • Test the Farseer platform—manually—before new features go live
  • Reproduce bugs, write clear steps, and help product & engineering fix them fast
  • Keep support documentation and help center clean and useful
  • Learn how our product works and start building the skills to become the go-to person for “why is this breaking?”
  • Assist consultants during customer onboarding—help prep data, test setups, and learn how real implementations work


You might be a great fit if:
  • You’re currently studying economics, finance, controlling, IT, or business analysis
  • You like logic puzzles, Excel formulas, and figuring things out
  • You’re organized, reliable, and ask great follow-up questions
  • You’re not afraid of numbers, software tools, or a bit of technical language
  • You speak and write English confidently


Bonus (but not required):
  • Experience with any planning, reporting, or ERP tools (even in the univeristy)
  • You’ve done QA testing or bug hunting before
  • You’ve worked with data or dashboards
  • You understand what P&L, balance sheet or cash flow mean—even roughly


This role is not for you if:
  • You get frustrated easily when you can’t immediately solve something
  • You expect clear-cut answers all the time
  • You want to stay away from spreadsheets, bugs, or problem-solving


Apply toda
Still in university but ready to get hands-on with real products and real customers? Send us your CV.

We’ll work around your schedule, and help you learn fast.

Poruke PRIJAVI SE
Poruke PRIJAVI SE